Lately, the healthcare industry has been evolving rapidly in response to the high demand on the quality of care. Simultaneously, the healthcare providers require the best affordable operational quality efficiently and cost effectively. In order to resolve these challenges, the healthcare providers are constantly looking for solutions that reduce their operations cost, reinforce their position in the healthcare industry, and improve their patients’ satisfaction.
Dr. Kamil Al Rustom Skin & Laser Centre is an exquisite new clinic that is opened in Dubai offering high level of quality care and “5-star” quality equipments.
Solutions 4 Mobility was engaged with Dr. Kamil Al Rustom Skin & Laser Centre to design and develop a bi-lingual (English/Arabic) Apple iPad application that allow its patient to express their satisfaction by filling in a survey, which will enable Dr. Kamil Al Rustom Skin & Laser Centre to improve business performance by capturing real-time and on-demand customer satisfaction data.
- Business Activity Monitoring section to generate activity report & statistic of the Survey.
- The survey is bi-lingual, which would encourage more people to fill it.
- Service level improvement
- Transparency & enhanced performance
- Patient satisfaction