Digital thinking, digital acting, digital banking

Let us look at traditional banking. If you have to open an account what did you have to do?

Now I may not have covered everything or perhaps in some cases have even exaggerated, but hope you get the drift

Now enters, digital banking,

That’s just one step, in less than a minute you have your,

Account opened!

Conclusion: Digital banking is all about doing every single banking activity from your palm top without having to exert a single step, sifting through a single document or meeting those boring faces, in a jiffy!

It is not enough, if a bank earmarks a lush budget, has executive blessing but also should think and act digital across all its channels, people & process to not only change but to transform.

Get the drift?

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